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Damus Smith | Speaker | Author
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CUSTOMER 
​EXPERIENCE

PLAY VIDEO
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Sam abu 

President
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Alcore9

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This was a great presentation I really enjoyed it. I learned a lot from it, and I can't wait to read the book. Damus kept me engaged and on the edge of my seat the whole time!   
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Sam Abu Hamad

President
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Alcolve 9

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I like to thank Damus for his wonderful speech and his inspiring words. I will definitely be applying what he said in my work life and my personal life as well.  
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Dana Johnson 

Receptionist
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Suburban Collection

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Damus's training was great. Our sales have increased as a result of his training. We got some great ideas and have implemented some of his recommendations. Thanks Damus!
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Steve Blanchard

General Manager
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Joe Myers Ford

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Damus was great teaching our sales staff how to connect better with the Multicultural Market. We benefited from the training and ideas he brought to our dealership.
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Scott Simmers

General Manager
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Palm Springs Ford

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Damus trained our emerging leaders. He was great! The training was interactive and very informative. Our employees loved him!
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Sherry McCaskill

Recruitment Manager
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Toyota

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Damus's presentation was spot on. It's just what we needed. He took time to interview our members and understand our business needs. His program was the perfect fit for our 50th Anniversary Event.
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Aaron Moore

President
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Great Lakes Ice Cream Assoc.

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Damus's was amazing! He gets a five star rating from us, I would hire him again in a heartbeat! He took time to understand our organization and went way above any keynote speaker we had in the past! 
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Craig

Sr Product Manager
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National Notary Association

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Damus's Smith was really really great! His presentation was like poetry. He really showed us how to get better at sales!  
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Bruce Rosard

Meeting Planner
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Mountain Travel Symposium

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(Programs are customized for:  Sales, Leadership, Marketing or Direct Sales)
Best Audience: Corporate events, Associations, Annual Conferences, Sales Meetings, Leadership Events
All keynotes can be given in a 30-90 minute live keynote, virtual keynote, or half day and full day workshops and breakout sessions

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CREATE COMPELLED CUSTOMERS
Are you compelling your customers? Forbes cites that 84% of companies that work to improve their customer experience increase revenue. So the question the must be raised is everyone in your organization creating a compelling experience. 
Attendees will learn:
  • How to gain a deep understanding of their customers and bring it top of mind.
  • Learn how to create compelling experiences that compels the customers to buy from you.
  • Explore the evolution of customers today and their buying behavior.
  • ​Understand the shift in seller competency that's needed to compete in today's economy.
LEARN MORE
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Multicultural Customer
The Multicultural Consumer has 3.2 trillion dollars of spending power and many organizations are overlooking this powerhouse consumer. This program is designed to help your compel cultures. 
Attendees will learn:
  • Embrace diversity and use it to grow business and create a healthier work environment. 
  • Learn how to create unforgettable experiences for customers of different cultural backgrounds 
  • Learn how to communicate to Multicultural Customers in a way that compels them to buy from you.
  • Understanding the Influence Of unconscious bias and Stereotypes
LEARN MORE
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Multigenerational Customers
When trying to grow sales and increase influence when must understand that every customer you encounter is not the same. Customers today our evolving. From their buying habits, to the way they look at your business, to how they view your marketing strategy. This program will teach you how to attract each generation in a strategic way.
​​Attendees will learn:
  • Generational differences and generational  gaps between each generation. 
  • How to bridge the generational gaps between each generation
  • Learn how to communicate to all generations in a way that compels them to buy only from you. 
  • How to market to all generations
LEARN MORE
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​Give that little extra to your audience after the presentation is over. Damus's latest book is a great compliment to his keynotes and programs for your audience so they continue the learning well after the presenation is over. Any of Damus's books can be pre-ordered and packaged with any of his programs.  
BUY NOW!

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CUSTOMER EXPERIENCE    
OH NO! READY..SET..GO 
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November, 22 2018 by Damus Smith                  
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SALES PERFORMANCE   
THE LOOK IS THE HOOK  
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October, 19 2018 by Damus Smith 
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CUSTOMER EXPERIENCE    
IS FREE THE KEY? 
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June, 4 2019 by Damus Smith                  

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